How accessible this site is
We design and build to WCAG 2.2 level AA. That means:
- every page works with a keyboard alone, with a visible focus indicator;
- headings, labels, landmarks and error messages are announced correctly by screen readers;
- text contrast meets or exceeds AA, and body text is never low-contrast grey;
- buttons and links have a target of at least 44 by 44 pixels;
- text can be resized to 200% and the layout reflows to a single column;
- we respect your operating system's reduced-motion setting;
- no information is conveyed by colour alone — statuses always carry text;
- no part of the service requires a smartphone, and forms can be saved and finished later.
Known limitations
We publish honest limitations here as they are found in testing. This statement will be updated after an independent audit, which has not yet taken place.
Help using the site
Tick "I would like help using the website" on your profile, or contact us. We can help you over the phone, and we can post documents to you rather than emailing them.
Telling us about a problem
Email the address on our contact page with the page address and what went wrong. We aim to reply within two working days.